Once your order is dispatched, we will send you a dispatch confirmation via email which will contain tracking information for the parcel. The courier will update this regularly so that you can keep an eye on the progress of the delivery.

We are unable to class a parcel as lost until there has been 5 working days of no movement. We ask you to please be patient with your delivery and only contact us if your order has a confirmed issue or if the tracking has not updated in 5 working days.